Living Well Coaching - Make changes that matter!

How Coaching Works

Studies Prove Coaching Works

A 2001 study on the impact of executive coaching by Manchester, Inc.:

Benefits to companies that provided coaching were improved:

  • Productivity (reported by 53% of executives)
  • Quality (48%)
  • Organizational strength (48%)
  • Customer service (39%)
  • Reducing customer complaints (34%)
  • Retaining executives who received coaching (32%)
  • Cost reductions (23%)
  • Bottom-line profitability (22%)

Benefits to executives who received coaching were improved:

  • Working relationships with direct reports (reported by 77% of executives)
  • Working relationships with immediate supervisors (71%)
  • Teamwork (67%)
  • Working relationships with peers (63%)
  • Job satisfaction (61%)
  • Conflict reduction (52%)
  • Organizational commitment (44%)
  • Working relationships with clients (37%)
—The respondents were executives from large (mostly FORTUNE 1,000) companies who had participated in either “change oriented” coaching, aimed at improving certain behaviors or skills, or “growth oriented” coaching, designed to sharpen overall job performance. The programs lasted from six months to a year. About 60% of the executives were ages 40-49, a prime age bracket for career retooling. Half held positions of vice president or higher and a third earned $200,000 or more per year.

Companies who combine coaching with training increase employee productivity over 80%. —Bureau of Justice Statistics, June 2001

What is best for you—
Individual or Group Coaching?

One-on-one coaching is beneficial for those who thrive in a personal relationship and need to set their own pace and schedule. Your coach is dedicated to your success — either as an individual or a member of a “team.” Coaching Groups are best for those who enjoy the energy and interaction of a group. Brainstorming can be particularly effective and group coaching participants understand that they are not alone as they work through the challenges of the change process. Working in a group can be an affordable and fun way for family and friends to join together. Both one-on-one and group sessions are confidential.

What is Coaching?

Coaching is a method of supporting behavioral change and personal growth through a dedicated relationship. The relationship increases accountability, responsibility and focus on the issues that are most important to you, the client. Your coach guides the process using proven techniques to facilitate insight and clarity about where you are, where you want to be and how to get there.

Coaching is based on the belief that you have the wisdom, resourcefullness and creativity to make the changes in self-understanding and behavior that are genuinely meaningful. Your coach has different roles including active listener, advocate, resource and, at times, challenger. Resistance is part of the process from time-to-time that is acknowledged and worked through.

Coaching Format


Assessment—Where are you now?

  • Assessment of health and happiness
  • Assessment Review

Vision Development—Where would you like to be? What would create satisfaction and contentment?

  • Wellness and Lifestyle Plan
  • Vision Development


Weekly Telephone Meeting—What’s happening? What’s the best outcome?

  • Review Progress
  • Provide Accountability
  • Explore Challenges and Possibilities Possible areas to focus during the call:
    • Positivity
    • Confidence
    • Mindfulness
    • Strengths
    • Optimism/Hope
    • Meaning/Purpose
    • Emotional Intelligence
    • Commitments and Assumptions
    • Motivation
    • Self-Efficacy
    • Self-Determination
    • Self-talk and Communication
    • Body Intelligence
  • Develop Strategies
  • Commit to Next Steps


How’s progress? How can I support you now?

  • Ongoing Support with Biweekly or Monthly Client Telephone Meetings

Copyright © 2015 Susanne Murtha. All rights reserved.